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Customer Testimonials

Here are some comments from some of our happy customers...

If you would like to add your own comment, please email such to Judy

Hi Judy,
Received my Martelli mat in the mail today!!  Much excited! Thanks so much for the amazing packing, it arrived in perfect order. Just gave you a nice 5 star google review too! Have attached a screen shot here as well .
Keep up the great work and hope you have a lovely weekend ahead

With thanks Tracey Hebinger


Hiya Judy,
 I know that I have a choice when shopping online, however, with you as the "online shop" the choice is a no brainer.

 You are a gorgeous person, and full of help and advice on all occasions, so why would I, or anyone else for that matter, go anywhere else.

 I recommend you to anyone of the craftsy-sewing-etc type.
 Cheers, Lou

Hi Judy,

My parcel has arrived. Thank you for such prompt service, shopping on your web site is such an easy and enjoyable experience. Once again Thank you.
Kind Regards
Michele Eastwell

Hello Judy,
 Package arrived today, thank you. Might I congratulate you on your fantastic customer service. After 20 years in the bank I have done mountains of customer service training, so feel well versed in what to look for. However, in my experience, great service is a bit thin on the ground. Well done to you and I will happily buy from you again.
 Sincerely, Hayley. 

Hi Judy,
 I would like to say a big THANKYOU for your help in replacing the broken part of my thread stand.
 The replacement part arrived in perfect condition. Once again, your company is reliable, hassle free and a pleasure to deal with.
 Take Care,

Thank you for the courtesy email. Just so you know, I have bought from you before, your prices, fast postage and easy ordering system is why I choose to buy from you. As well as the always courteous service whether it be by email or phone.

I don't think we take enough time to say  thank you, so this year it has been my mission to say Thank you to those who provide great services that make my life and my hobby of quilting such a pleasure!!

So I thank you! And I will continue to both order from you and advertise you to my friends!

Very kind regards


Belle  : )

I wholeheartedly agree with the comments and customer testimonials.  Punch with Judy is a very comprehensive and well-presented website.  My questions have always been answered with prompt and courteous assistance.  It's as though Judy and her team are sitting in my computer listening and waiting for my comments.  Lovely!

Joanna from Belrose NSW

Thank you again for exceptional customer service - well beyond the call of duty.

I am embroidering a wedding quilt and the previous weekend (Easter) realised I would not have enough thread. I placed an order with you on 22 April and you processed it straight away. Friday was Anzac Day and rightly so on such an important and special day there was no post. Imagine my surprise when the thread was delivered on Saturday.

To lose a whole weekend would have meant a huge difference to getting the quilt done on time. Thanks to you and your staff I was able to continue and have all but finished the embroidery now. I can't thank you enough. Incidentally an order I put in to my local store for thread 7 weeks ago is still on backorder!

Keep up the great work and many thanks.


Many thanks. I love shopping with Punch with Judy. Your website is great, easy to navigate and has a good explanation of the products. You also have new and innovative products which are great to try out.
Keep up the good work.

Thank you for your prompt attention to this order. I was so excited when I found your website. I see a lot of Items I have not been able to find anywhere else and your prices are great.  
Debbie, USA

As always you are prompt and very pleasant to deal with :)

A quick note to compliment you on a wonderful newsletter.  It is so professional, educational, amusing and a great read, with the train video the icing on the cake. 
 I have forwarded it to my friends, as all though most are not sewers, they love clever things.
Happy New Year to you, your family and staff and thank you for sharing such good things.
Your website is always a good visit and occasional shop.
regards, Joan 

I love your website it is so comprehensive and always has such a wonderful range of goods.
The main reason I like shopping with you though is the fantastic service that you and your staff give me, even to ringing me about an order.
You and your staff are very approachable in a time when good service and good manners are frequently lacking or totally absent.
I love shopping with you.
Pat from Adelaide

WOW!!!! This would have to be the NEWSIEST newsletter I receive!!!  Jam packed with  so  much interesting information...congratulations to the author(s) , compilers and printers, Judy. I have read it then re-read it to glean as much info as I could

I'm just writing to confirm that I received my full order from you yesterday.
Many thanks for your service and your helpfullness and attention to my queries throughout the process 
Regards Imelda 

Why do I shop here?
We are always treated  as if we are the only ones there and nothing is never too much bother. Judy and staff go out of their way to always help usIf they haven’t got it in stock, will do their best to find a substitute so that we can continue are craft journey. Orders always arrive quickly and in good condition.
We are never made to feel that we are just customers at the end of an order. We could not get any more service if we were there in  person.
Sue from S.A.
It has been an honour to have known Judy Hall for five years now. I have known Judy as a customer and as an online student. In that time, I have always been treated with respect and dignity. I would recommend Judy and her business to anyone.     

I would like to say that Punch with Judy have a comprehensive range of goods, the service is excellent and it is really great to receive prompt replies to any queries or messages, a rarity these days, thank you..

Regards, Will